Help desk
Support
FAQ
Where can I check my subscription and balance?
Your account page shows your current subscription and Dreamcoins balance. Subscription and Dreamcoins
What should I do if generation is taking a long time?
Check the current request status before sending again. A pending or unknown request may still be processing; resubmitting can create another job.
What happens to credits when generation fails?
Generation reserves credits first. Confirmed failures release the reservation. Pending requests keep the reservation until their outcome is confirmed.
Where will I receive a support reply?
Sign in to the same account and refresh Support history here. Replies are delivered in the site; email notifications are not enabled.
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